We are an Independent Software Vendor (ISV) providing software solutions, implementation, customization, hosting and support.
The vast majority of the professional services are carried out by Parttrap directly. However, implementation services and support may be handled by our partner network in some markets.
Our Hosting Services have been designed to provide high-quality hosting. The combination of secure access to your business-critical information and a complete infrastructure enables you to concentrate on your core business. Many of our clients prefer to minimize the management on their own IT infrastructure. To meet these needs, we offer hosted solutions and complete on-demand implementations (Saas, Software as a service). READ MORE
When implementing Parttrap® ONE, you are a vital part of the process.
Our implementation methodology is based on a tight cooperation between our eCommerce specialists and your business specialists. Together, we will fine-tune the design, navigation and functionality to exceed your customers' expectations and make sure that you get a quick return on your investment. READ MORE
All our customers have unique demands on functionality and design of the web site. We provide a very high proportion of the functional requirements already in our standard version of Parttrap® ONE, but if necessary, we offer customization to fully support your unique requirements.
Our support covers system and user support, on-going development and upgrades of the software when new versions are being released or to comply with your the current version of your ERP system. Our online support service is available around the clock with status updates and full transparency. Our support staff can monitor your system in real-time in addition to the automatic incident report system. This means that any problem can be solved quickly based on facts rather than guessing.
Optimization & Customization
We believe every online business investment is unique and it is a strategic decision that will affect your customer relationships, your business processes and your profitability. We are here to ensure you get the success you deserve from using our technology.
By measuring business performance and fine-tuning the system, increased traffic, improved conversion rates and maximized profit can be achieved. Customer service level can be improved and made available 24/7 with the features your customers are asking for.