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Digital Commerce Platform for Microsoft Dynamics ERP

ParttrapĀ® ONE

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Everything you need for B2B eCommerce

Parttrap® ONE is a complete Digital Commerce platform that enables Successful Digital Sales Processes. Utilizing the out-of-the-box integration to Microsoft Dynamics: 365 Business Central, 365 Supply Chain Management (F&O), AX & NAV you can create compelling B2B eCommerce sites with all the relevant data needed from Microsoft Dynamics and the possibility to add rich content to your product catalog.


Single-Stack Solution Pre-integrated to Microsoft Dynamics ERP

Parttrap® ONE is a Single-Stack platform which out-of-the-box includes:

CMS (Content Management System): Create compelling B2B eCommerce sites
Real-time Epicor integration: Re-use all relevant data from your Microsoft Dynamics ERP
PIM (Product Information Management): Enrich your products with data
B2B eCommerce: Powerful features to sell your products online


Benefits of a Single-Stack platform:

  • No need for multiple vendors and costly integrations between applications
  • Single point of contact
  • Quick implementation, upgrades & ROI

B2B eCommerce & Real-Time integration to Microsoft Dynamics ERP

A two-way interaction with your back-end ERP-system is vital for any professional B2B eCommerce solution The benefit of real-time integration is that vital business data such as customer terms, stock availability and order status is always reliable - which is what your customers expect.

  • Real-Time integration out of the box
  • Proven and secure architecture
  • Deployment in the Cloud or On-Premise
  • Supports user defined tables and fields in Dynamics
  • Supports Dynamics business logic
  • Support for Multi-market and Multi-company scenarios
  • Handles migrations and upgrades without any downtime
  • Support for multiple sales companies within Dynamics
  • Support for different versions of Dynamics
  • Support for a combination of Dynamics and another ERP-system

Read more about Microsoft Dynamics ERP integration

More than "Just e-commerce" - A window into the ERP-system!

Parttrap ONE is built to support both internal (eg customer support & sales) and external users (customers). All communication with customers concerning products or transactions often requires business information such as net prices, availability in stock, order status or terms. These are examples of information contained in the ERP system that is often difficult for a salesperson and impossible for a customer to access. Parttrap ONE makes this information available around the clock!

Internal users:

  • Get an overview of customer status - Log in as the customer and see customer-specific prices, orders and invoices
  • Place order for customer
  • Gathering point for product information and marketing materials from your ERP and Parttrap PIM
  • Set up an unlimited number of users at no extra license cost
  • User-friendly interface

External users:

  • Self-service 24/7. See order status, invoices, customer-specific prices, stock balance, delivery times
  • Share shopping lists internally
  • Gathering point for product information and marketing materials
  • Find the right product with the help of user-friendly filtering / guidance

Key platform features

Parttrap ONE is built to support all departments in your company involved in successful digital sales processes, such as: Sales, Marketing, IT-department and Customer Service. With Parttrap ONE you can streamline, optimize and maximize your business potential by providing new sales channels and reducing operational costs.

Managed in one Environment

  • Set up powerful eCommerce portals for your distributors/dealers to place orders (B2B)
  • Provide your distributors/dealers with their own branded eCommerce site (B2B2X)
  • Allow non logged in users to place orders (B2C/D2C)
  • Setup your corporate homepage

Spare Parts Management

Guide the user to the correct spare part via exploded views displaying unique customer pricing, stock availability and delivery time. Combine 2D views with interactive SVG and 3D models for user-friendly part identification and ordering.

Learn more

3D Configurators & Wizards

Guide the customer in selecting the correct products/product variants using configurations with real-time product visualizations, including 3D models, showrooms and more.

Flexible deployment

Deployed in Microsoft Azure with real-time integration to Microsoft Dynamics ERP installed On-Prem or in the Cloud.

Personalized Pricing & Promotions

Always display correct customer pricing, discount and quantity breaks. Create promotion and campaigns for specific customers and/or users.


Manage multiple sales companies, markets, brands, languages and currencies. Add new markets using a centralized approach, but keep the flexibility to adapt to market specific requirements like product assortment, payment options, freight options and more.

Log in on behalf of customer

Allows Sales reps and Customer Service to log in as a specific customer, place orders, view orders, access invoices, unique customer pricing and promotions.

Self-service reporting 24/7

Customer has access to Invoice details, order status/tracking, order history, account management, delivery addresses, product availability and downloadable product information.

Payment & Freight

Integration with EBizCharge and other payment solutions. Set up online rating of freight cost via FedEx, UPS or other forwarders or freight calculation based on your settings in the ERP-system.