A platform created for multiple users
Investing in and selecting an eCommerce solution is a big project involving multiple internal users with different roles and goals. Parttrap ONE is built to support all parts of your company involved in successful digital sales processes. Whether it's sales, marketing, IT-department, customer service or admin, Parttrap ONE has features for all! Increase sales, attract new customers, provide better customer service and finally, a great experiece for your customers.
Platform highlights for different users
B2B buyers today prefer a digitalized and streamlined purchasing experience, with easy access to data such as historical purchases, delivery details and rich product data. Parttrap ONE enables you to provide your customers with the right tools at their disposal at anytime, anyplace and across multiple devices.
Highlights for your customers
- Order from anywhere in a powerful B2B eCommerce portal
- Get access to relevant information 24/7
- Access to product sheets, useful documents & instruction videos at any time
- Save shopping lists, favorite items and quickshop for fast order entry
- Save new shipping addresses for future ordering
- Get acess to order history and shipment tracking with a click
- Get correct pricing, freight cost and confirmed delivery time instantly.
A B2B eCommerce site is a great service for your exsisting customers and also a competitive advantage when attracting new ones and creating more sales opportunities. It's also a powerful tool for the sales team to locate information, a sales rep can navigate the site to find a specific product and all the information related to it – from product specs and size options, to the customer’s contracted price.
Highlights for your sales team
- Customer specific pricing & assortment
- Product selection wizards & configurators
- Easily find product and customer information
- Increase aftermarket sales, cross-selling and up-selling
- Volume Purchase & bulk discounts, campaigns & promotions
- Integrated order process (Order placed in ERP in real time)
- Build deeper customer relationships and pursue new business
Parttrap ONE will support you in reaching your marketing goals. Whether it's increasing revenue or brand awareness, the platform offers features to support your marketing strategies. Set up template based landing pages for campaigns, target content for different user, coordinate global marketing, work with SEO and analyze traffic.
Highlights for marketing
- Create landing pages for campaigns fast using templates
- Connect to analytics tools such as google analytics, google tag manager, hotjar etc
- Control on-page SEO, including on-page tags
- Easy translation of all content
- Create personalized content based on user type
- Centralized management of multiple sites/marketing content
- Target different audiences with unique layouts and designs, including images, content and promotions.
Supporting your company's business goals with a solid infrastructure and integrated solutions can be made easier. By implementing a platform with one single point of integration that is built on standard technology and offers on-prem as well as cloud deployment, you can focus on more value added tasks than integrations between applications.
No need for multiple vendors and costly integrations
- PIM, CMS, eCommerce and real time ERP-integration in ONE platform
- Parttrap handles the implementation, reduces internal efforts to a minimum
- Simple upgrade process when your ERP is upgraded
- Can be deployed On-Premise, hosted or in the cloud
- Microsoft based/Standard technique
- Well documented routines for how to monitor the system
- Notification emails sent out if the system identifies any abnormalities
A B2B eCommerce site provides a great opportunity for your organization to improve its customer service by giving access to self-service features for account, order, history and tracking information. This will free up time for customer service so they can focus on actual customer service functions.
Highlights for customer service
- Self service: Allow users to track shipping status and view historical orders online 24/7
- Claims, returns and quotation management
- Real-Time Stock balance and pricing available online
- Simple setup of new users
- Spend more time on value added services than on standard questions
- Get quick access to customer specific business data such as order status, invoice payment status and pricing
As a Super user or Administrator, it can be challenging to balance the central versus local approach to product data and other content. When multiple markets and/or brands are involved in the same platform, a solid security system is key. With a concept of role based privileges and logical isolation between entities, Parttrap ONE can handle the complexity.
We help you help your colleagues!
- Great support team and documentation
- Possible to configure and customize
- Build responsive pages using drag & drop
- Centralized management of multiple sites
- Powerful tools for product data enrichment
- Simultaneous management of several online stores through one admin
- Role based access to features for efficient and secure team work